Delivery
Will it arrive
before your show?
The question we're asked more than any other. Put your date in and we'll answer it properly — including the times the answer is no.
How we work it out
Production time plus shipping time, with a week of buffer on top. We'd rather tell you it's tight and be wrong than tell you it's fine and be wrong.
If it's close, call us
A pair that arrives the week after your show is no use to anyone. If the check comes back tight, talk to us before you order rather than after — we'll tell you straight whether to risk it, go rush, or take something off the shelf.
Production
How long
things take
In stock
Dispatched in 1–2 business days
It's on a shelf in Sydney. We pick it, pack it and it goes.
Custom
About 5–6 weeks
Counted from the day you approve your mockup, not the day you order. We send the mockup within two business days, so budget a few days on the front for that.
Custom — rush
About 3–4 weeks
Prioritised in the queue for an extra $50. Subject to what's already in production — we'll confirm before we take it.
Shipping
Getting it
to you
| Where | Carrier | Time after dispatch | Cost |
|---|---|---|---|
| Australia — standard | Australia Post | 3–5 business days | Free over $150 |
| Australia — express | Australia Post | 2–3 business days | Calculated at checkout |
| New Zealand | Australia Post | 5–10 business days | Calculated at checkout |
| United States | FedEx | 7–14 business days | Calculated at checkout |
| UK & Europe | Australia Post | 10–18 business days | Calculated at checkout |
| Rest of world | Australia Post | 10–21 business days | Calculated at checkout |
We ship from Sydney. The United States goes with FedEx rather than standard post after too many things going missing — it costs more and that's reflected at checkout.